Your safety is our concern.
New Zealand is generally a safe place to travel with a low crime rate, few endemic diseases and a great healthcare system. Visitors are advised to take the same care with your personal safety and your possessions as you would in any other country or at home.
The emergency number for fire, ambulance and police is 111. Calls are free.
There are police stations in all main towns and cities and in many rural areas.
- Don’t walk alone late at night and avoid unlit areas.
- Don’t carry lots of cash, valuables or expensive jewellery with you.
- New Zealanders are very sociable but you need to be sensible. Avoid accepting drinks from strangers and don’t leave your drink unattended.
- Be aware of people around you when using ATMs (cash machines) and hide your PIN.
- Hitchhiking or accepting rides from people you don’t know is not recommended. If you do decide to hitchhike, Police strongly advise you not to travel alone.
- Make sure there is always someone who knows where you are going and when you should arrive at your destination.
What to do in an Earthquake:
- If you are inside a building, move no more than a few steps, drop, cover and hold. Stay indoors till the shaking stops and you are sure it is safe to exit. In most buildings in New Zealand you are safer if you stay where you are until the shaking stops.
- If you are in an elevator, drop, cover and hold. When the shaking stops, try and get out at the nearest floor if you can safely do so.
- If you are outdoors when the shaking starts, move no more than a few steps away from buildings, trees, streetlights, and power lines, then Drop, Cover and Hold.
- If you are at the beach or near the coast, drop, cover and hold then move to higher ground immediately in case a tsunami follows the quake.
- If you are driving, pull over to a clear location, stop and stay there with your seatbelt fastened until the shaking stops. Once the shaking stops, proceed with caution and avoid bridges or ramps that might have been damaged.
- If you are in a mountainous area or near unstable slopes or cliffs, be alert for falling debris or landslides.
For information on what to do after an earthquake, go to the GETTHRU website.
For information about earthquake related road closures go to: NZ Transport Agency Website
Keeping your stuff safe
- Always lock your luggage storage compartments.
- Don’t leave valuables, maps, luggage, GPS devices or visitor brochures visible, especially at scenic spots or trail heads.
- If there is a safe at your accommodation, use it to store your valuables.
- If you have to carry valuables, lock them in the side or top box compartments.
- Keep a record of the description and serial numbers of valuable items such as cameras. You can do it online at SNAP website (link is external).
- Don’t leave bags, backpacks, wallets, mobile phones or cameras unattended in public places, especially at airports, railway stations or ferry terminals.
- Park your motorbike overnight in a holiday park, Department of Conservation camping ground or other specially designated area at your accommodation of choice. If in doubt, ask at the nearest i-SITE (official visitor information office).
- Report lost or stolen possessions as soon as possible to the nearest police station.
For more information go here: http://www.police.govt.nz/advice/personal-community/keeping-safe/visitors-safety-guide